Frequently Asked Questions

1. What does Maxx Digital Marketing do?

We help small and mid-sized businesses grow online through customized marketing plans. Whether you need support with SEO, Google Ads, social media, programmatic display, or reputation management, every strategy is built around your goals and your market.

2. Where is Maxx Digital based, and do you work with businesses outside Ontario?

We are based in Newmarket, Ontario and work closely with clients in York Region, Simcoe County, and throughout the GTA. We also support businesses anywhere in Canada, and across North America, through virtual strategy and campaign management.

3. What makes Maxx Digital different from larger agencies?

With Maxx Digital, you get the benefit of large-agency experience delivered with personal, hands-on service. Your campaigns are built and managed by experienced marketers who understand and care about your business. Nothing is outsourced or pushed through automated systems. Your success is our success, and we are invested in your growth.

4. Why choose Maxx Digital?

We combine strategic expertise with practical, collaborative support. We care about your success, and we take the time to explain how things work so you can make informed decisions with confidence.

5. What is your mission as a company?

We’re here for the long term. Helping local businesses grow is what drives us, and our goal isn’t just to earn your business, but to keep it by showing up and delivering real support every day. If we become such a natural part of your team that we get invited to your holiday party, we’ll know we’ve done our job right.

6. Do you offer customized marketing plans?

Yes. We build customized plans that start with where you are. We look at what is already working, where there is room to grow, and where your marketing dollars will create the most value. We blend SEO, paid ads, social, and content to support steady, sustainable growth.

7. What industries do you specialize in?

We work with many types of businesses, including home services, healthcare, automotive, government, not-for-profit, retail, legal, tourism, and professional services. Our passion is supporting locally owned businesses serving their communities.

8. What is your specialty?

We love helping businesses grow from the ground up. That could mean launching your first website or improving your Google visibility to reach new customers. We meet you where you are, support your goals at any stage, and grow alongside you.

9. How long does it take to see results?

Different strategies produce results at different speeds:

SEO (Search Engine Optimization): Builds steadily over time. Most businesses see meaningful improvements within 8–12 weeks, with growth compounding as your credibility increases.

Google Ads / SEM: Can generate leads and traffic almost immediately. Performance improves over the first few weeks as we refine targeting and optimize based on real data.

Social Media Marketing: Engagement and brand awareness can grow quickly, especially with consistent posting or paid promotion. Paid social can also drive fast results for promotions and lead generation.

We’ll recommend the right mix based on your goals, whether you want quick wins, long-term growth, or both. Our clear reporting every step of the way will show you exactly what’s working and why, so you always know where your marketing dollars are going.

10. What does working together look like?

We start with a conversation about your business goals, then review your online presence and your competitors. From there, we build a strategy, launch your campaign, and monitor performance data. We optimize on an ongoing basis based on real-time results. You’ll always know what we’re doing and why.

11. What budget do I need to get started?

We work with a range of budgets and scale your marketing based on your needs and goals. For paid campaigns, we’ll recommend a starting range based on your industry and level of competition. It’s not a one-size-fits-all approach. We customize recommendations to your business.

12. Do you offer reporting?

Yes. You’ll receive clear monthly reports that show performance trends, results, and next-step recommendations. We’ll review them with you so everything is easy to understand.

13. Can you improve my Google Business Profile rankings?

Yes. For many local businesses, this is one of the most impactful areas to focus on. We can help you optimize your profile for visibility, relevance, and credibility, and we can help you build a sustainable review strategy.

14. Do you rebuild websites or work with what I already have?

We can do both. If your current site is in good shape, great. If it needs improvements, we’ll optimize what you already have. If it’s holding you back, we’ll explain why and offer options that fit your budget.

15. Are there contracts or long-term commitments?

Most of our services are month-to-month because we believe in earning your business through results, not lock-ins. Some programs (like SEO or bundled growth packages) begin with a 3–6 month starting period to ensure there is enough time for meaningful performance. We’ll walk through any details upfront.

16. How do I get started?

Just reach out. We’ll schedule a quick call to learn about your business, answer questions, and see if we’re the right fit to support your growth.